Cancellation Policy
cancellation-policy
Our revocation policy permits clients to cancel their subscriptions if they satisfy distinct requirements. We recommend that customers review our cancellation policies to ensure that they understand the cancellation policy’s rules.
While we won’t require you to cancel any orders with us since we have a well-known company name regarding customer satisfaction, that could not be true for your situation.
Sometimes, other causes give the customer no option but to cancel the buy.
How can I cancel orders placed through our portal?
Our cancellation policy on our website is easy, and you can cancel your order on the internet. You may call our helpline and cancel your order if you cannot. In both cases, you’ll need to provide the reason for cancellation.
If you decide to cancel your order, provided it complies with the conditions and terms in our cancellation policies, you get a cancellation bill from us.
What is the process for refunding our cancellation requests and orders?
When we accept a cancellation order, we check whether they meet our cancellation policy rules. Then, we review the order amount and contact our logistics and delivery team to move forward in delivering the order.
If the process of refunding is concerned, we will not make refunds via drafts or cash. We will only make the payment by direct transfer to your account. Therefore, customers must provide their bank account number and the other required details to complete the transaction.
We cannot hold you responsible in any way for bank account information that is not correct or incorrect.
Additionally, you’ll need to wait a minimum of seven working days starting from when you place your online cancellation demand on our portal until we can process your order.
Additionally, we are only responsible if the amount can be credited to your account within seven working days. Be sure to contact your bank rather than call us.
What can't be refunded?
In no way will we return the tax, customs duty, or other charges levied from the state or federal government element of taxation laws in your state or country. You should note that you can’t also hold us responsible for this.
In what situations do the cancellation policies apply?
When you place an order, it will cancel automatically on our side. It is one of the very few instances in which we’ll cancel your order if the medications you bought are outside our current inventory.
On our site, we will comply with your request by offering any partial order if it is within our reach and if the medication is available in part in our inventory.
Cancellation due to the product being out of inventory
When you place an order, it will cancel automatically on our side. It is one of the very few instances in which we’ll cancel your order if the medications you bought are outside our current inventory.
On our site, we will comply with your request by offering any partial order if it is within our reach and if the medication is available in part in our inventory.
Cancellation of order because of non-payment
There are instances when we need to end the order immediately if you do not pay us in full after making your purchase. In this instance, you’ll receive a temporary email when you’ve complete your order. Following this, we will send you an email containing the total bill or invoice, which will be the last confirmation invoice after you have accepted all your orders.
The consumer will likely go to the online portal and pay the rewired amount via various online methods.
If this is accomplished, we will continue your order within 24 hours of inactivity.
Cancellation due to delay in order delivery
Sometimes the client might find that the time to deliver the parcel is overly long and unhappy with our logistics and courier service delivery management.
Be aware that you can cancel your order anytime throughout the process. There are occasions where we cannot pay you back in full or reduce any fees, like customs duty, if your shipment was already at the customs office in your country.
Cancellation due to wrong product delivery
We are responsible if you receive an incorrect brand or dosage of medication other than the prescription you accepted.
Be aware that once you’ve received your package and discovered that the wrong product or dose was delivered, you are given a maximum of seven days to contact us and make an order for cancellation or refund. If you request after seven days will not be accepted.
Cancellation due to altered product
If the product has been altered or damaged in any manner, you may contact us to let us know and then make an order for cancellation and refund if the same thing still needs to be done within seven days.